Effective date: 04.08.2023

Welcome to BotWaveTech, where we strive to create custom tools for businesses, including AI chatbots, data analytics services, AI onboarding help tools, and more. 

Our commitment to your privacy and the protection of your personal information is of utmost importance to us. 

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our website, services, and tools.

Please take a moment to read this Privacy Policy carefully, as it explains your rights and responsibilities concerning the personal information you provide to us. 

By using our website or engaging with our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

When you use our website or interact with our services, we may collect various types of information, including:

a) Personal Information: We may collect personal information that you provide directly to us when you use our services or contact us. 

This may include your name, email address, phone number, job title, and any other information you choose to provide.

b) Usage Information: We may collect information about how you use our website and interact with our services. 

This may include IP addresses, device information, browser type, referral source, pages visited, and other usage data.

c) Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience on our website, gather usage data, and improve our services. 

You can manage your cookie preferences through your browser settings.

2. How We Use Your Information:

We use the information we collect for various purposes, including but not limited to:

a) Providing and Improving Our Services: We use your personal information to deliver our services and customize them to your needs. This includes developing new features, improving functionality, and enhancing user experience.

b) Communication: We may use your contact information to respond to your inquiries, provide support, send important updates, and communicate about our services.

c) Marketing: With your consent, we may send you promotional materials, newsletters, or other marketing communications about our products and services.

d) Analytics: We utilize data analytics to understand how users interact with our website and services, enabling us to make data-driven decisions and improve our offerings.

e) Legal and Compliance: We may process your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

a) Service Providers: We may share your data with trusted third-party service providers who assist us in delivering our services or conducting business operations on our behalf.

b) Business Transfers: If BotWaveTech undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the business transition.

c) Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes or respond to lawful requests from public authorities.

4. Data Security:

We take reasonable measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Rights:

You have certain rights concerning your personal information, including the right to access, correct, update, or delete it. You may also object to or restrict the processing of your data and withdraw consent for marketing communications. To exercise your rights, please contact us using the information provided in the “Contact Us” section below.

6. Children’s Privacy:

Our services are not directed to individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

7. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our website or through other communication channels.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

botwavetech.com

Address – Unit 12, 129 St George Street, Papatoetoe, Auckland 2025

Email Address – info@botwavetech.com

Phone Number – +64 21 0289 3056

Thank you for choosing BotWaveTech. We are committed to providing you with the best possible service while safeguarding your privacy.